Privacy Policy

ADVNCE ("we," "us," or "our") operates the advnce.cc platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information you provide directly:

• Account registration information (name, email address, password)
• Agency and business information (agency name, legal entity, billing details)
• Artist, venue, and promoter data you enter into the platform
• Contract content, offer details, and booking information
• Communications you send us

Information collected automatically:

• Log data (IP address, browser type, pages visited, time and date of visit)
• Device information (hardware model, operating system, unique device identifiers)
• Cookies and similar tracking technologies
• Usage data (features used, actions taken, session duration)

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: Third-party vendors who assist us in operating the Service (e.g., Neon (database), Vercel (hosting), Resend (email), Vercel Blob (file storage)). These providers are contractually obligated to keep your information confidential.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
• Legal requirements: We may disclose your information if required by law or in response to valid legal process.
• With your consent: We may share your information for any other purpose with your consent.

We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time by contacting us at privacy@advnce.cc. We will delete or anonymize your information within 30 days of such a request, except where we are required by law to retain it.

We implement industry-standard security measures to protect your information, including encryption in transit (TLS), encrypted database connections, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use session cookies to maintain your login state and preferences. We do not use third-party advertising cookies. You may disable cookies in your browser settings, but this may affect the functionality of the Service.

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to the United States and other countries where our service providers operate.

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability (receive your data in a structured format)

To exercise these rights, contact us at privacy@advnce.cc.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after any changes constitutes acceptance of the new policy.

If you have any questions about this Privacy Policy, please contact us at:

ADVNCE
privacy@advnce.cc
advnce.cc